JAL Trials NAO Service Robot: Self-Service V. Robot-Service

Earlier this month, Japan Airlines (JAL) trialled a new customer service-oriented robot at Tokyo Haneda Airport Terminal 1. During a 6-day period, the service robot interacted with travelers in Japanese, English, and Chinese to provide airport facility guide, flight status, destination weather, and local information. The JAL ground staff, through Apple Watch, were able to further instruct the robot to make passenger service announcements. The service robot was a Nomura … Continue reading JAL Trials NAO Service Robot: Self-Service V. Robot-Service

KLM and Transasia Turn Focus to Post-Flying Traveling Experience

Airlines are now paying more attention than ever to crafting better traveling experiences for customers beyond the airside. KLM Royal Dutch Airlines announced the new “Layover with a Local“ program for transfer passengers to enjoy Amsterdam with an Amsterdammer while Transasia Airways from Taiwan introduced “Invisible Guide” to provide real-time solutions for travelers through LINE. These examples mark the trend of airlines attempting to play a larger role than merely the transporter. … Continue reading KLM and Transasia Turn Focus to Post-Flying Traveling Experience

“Shining Star 777” Takes Off: EVA Air Introduces Kikilala-Themed Seventh Hello Kitty Jet

EVA Air and Sanrio have completed the seventh and last Hello Kitty livery, “Shining Star”, on a newly delivered Boeing 777-300ER. Carrying the registration number B-16722, “Shining Star” has debuted on the route between Taipei Taoyuan Airport and Singapore Changi Airport on 15 June. On 19 June, it will operate the inaugural EVA Air nonstop service from Taipei Taoyuan Airport to Houston Intercontinental Airport. Kiki and Lala, along with … Continue reading “Shining Star 777” Takes Off: EVA Air Introduces Kikilala-Themed Seventh Hello Kitty Jet

China Airlines Drives Its Brand Truck Around Taiwan To Promote Its Upcoming 777

In December 2014, >talkairlines had the opportunity the new China Airlines 777-300ER Premium Business Class product on CI006 from Taipei to Los Angeles. Please click HERE for the trip report. If you happen to be in Taipei these few days, you may come across a rather odd-looking vehicle that has the interior of an aircraft. That is the latest and first China Airlines brand truck, the Taiwanese … Continue reading China Airlines Drives Its Brand Truck Around Taiwan To Promote Its Upcoming 777

China Airlines Unveils ‘Cloud Gate Dance Theatre’ Special Livery: Fourth Plane of the Taiwanese Culture & Creativity Series

Yet another special livery for China Airlines! The flag carrier and famous Taiwanese modern dance group, “Cloud Gate Dance Theatre (雲門舞集)“, unveiled a few days ago a collaborative livery on an Airbus A330-300 (B-18361). The plane, now titled “Cloud Gate Special Livery Jet (雲門彩繪機)”, is the fourth plane of the China Airlines “Taiwanese Culture and Creativity Series“. It will be operating long-haul flights from Taipei to Honolulu (via Tokyo), Sydney, Brisbane, Auckland, Delhi, … Continue reading China Airlines Unveils ‘Cloud Gate Dance Theatre’ Special Livery: Fourth Plane of the Taiwanese Culture & Creativity Series